PHAKAMA ADMINISTRATION SERVICES

ADMINISTRATION SERVICES: Phakama is an administrator that offers a managed service and administration system which allows you to focus on the marketing and selling of your products. Phakama specialises in, but is not limited to, the administration of long-term and short-term insurance policies.

• BUSINESS IMPLEMENTATION

  • The system is setup according to client and Underwriter specifications
  • Regulatory checks (FAIS and FICA) within the regulated environment
  • Contractual Agreements
  • Business and Product analysis
  • System creation and product implementation
  • Setup of multi-level distribution / commission disbursements
  • Rate reviews and rate adjustments

  PRODUCTS & SERVICES

• COLLECTION MANAGEMENT

  • Debit Order
  • Naedo
  • Cash
  • Persal
  • Persol
  • Salary Deductions
  • Payment Schedules
  • Internet payments / receipting for cash payments
  • EasyPay
  • Net1 (CPS)
  • Pay@

  More

• FINANCE

  • Multi-level disbursement of premium and payment of risk premiums.
  • Statutory reporting and management of information
  • Required reporting in terms of the FAIS Act.

  PRODUCTS & SERVICES

• SYSTEM FUNCTIONALITY

  • AdminSolutions
  • Mobile App
  • Access Controls
  • Audit trail at policy level for the life of the policy
  • Fraud control
  • Training

  PRODUCTS & SERVICES

• CLAIMS

  • Collation of claims documentation
  • Processing and payment of claims

  PRODUCTS & SERVICES

• MANAGED ADMINISTRATION SERVICES

  • Member inception
  • Distribution of fulfilment documents (email, sms url, post)
  • Maintenance for the life of the membership
  • Collection of member premiums
  • Standard and custom reporting capabilities

  PRODUCTS & SERVICES